Privacy Policy

Last Updated: 2025
Business Name: Welshy Studios

Welshy Studios is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable UK/EU privacy laws. This Privacy Policy explains how we collect, use, store, and safeguard your personal data.

1. Information We Collect

When you make a purchase through our Tebex store, Tebex provides us with limited necessary information, including:

  • Your name (if provided)

  • Email address

  • Country (for tax requirements)

  • Order details and purchase history

  • Discord ID (if applicable)

  • Payment information status (paid, refunded, chargeback) — not card details

We do not receive or store your payment card numbers, PayPal account details, or banking information. These are handled securely by PayPal, Stripe, or Tebex.

2. How We Use Your Information

We use your data for:

  • Fulfilling and delivering your digital purchases

  • Providing customer support and verifying ownership

  • Detecting fraud, unauthorised sharing, and leaks

  • Maintaining transaction records for tax and legal purposes

  • Managing access to updates and customer-only areas

  • Enforcing our Terms of Service and licensing rules

Welshy Studios does not sell, rent, or share your personal information with third parties for marketing.

3. Legal Basis for Processing (GDPR Article 6)

We collect and process your data based on the following lawful grounds:

  • Contract Performance: To fulfil your order and deliver your product

  • Legitimate Interest: Preventing fraud, enforcing licence rights, and maintaining product security

  • Legal Obligation: Keeping records for tax and accounting purposes

4. Data Retention

We retain customer and purchase data for as long as necessary to:

  • Demonstrate proof of purchase

  • Provide ongoing support

  • Prevent fraud or unauthorised redistribution

  • Comply with tax and legal obligations

You may request deletion of your data, but we may be required to retain certain data legally.

5. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your information from:

  • Unauthorised access

  • Disclosure

  • Alteration

  • Destruction

No online system is 100% secure, but we take reasonable precautions to protect your data.

6. Sharing Your Data

Your information may be shared only with:

  • Tebex, which processes payments and manages your order

  • PayPal or Stripe, depending on your chosen payment method

  • Law enforcement, only if legally required

We never sell your data or share it with third parties for advertising.

7. Your Rights Under GDPR

You have the following rights:

  • Right to Access – Request a copy of your data

  • Right to Rectification – Correct inaccurate information

  • Right to Erasure – Request deletion when legally applicable

  • Right to Restrict Processing – Limit how your data is used

  • Right to Data Portability – Receive your data in a transferable format

  • Right to Object – Object to certain uses of your data

To exercise any GDPR rights, contact us using the methods listed below.

8. Cookies

Welshy Studios and Tebex use cookies for:

  • Account functionality

  • Checkout and cart operations

  • Security

  • Analytics (only with consent)

For more details, refer to our separate Cookie Policy.

9. Children’s Privacy

Our store and products are not intended for individuals under the age of 18.
We do not knowingly collect data from children.

10. Contact Information

If you have any questions or GDPR requests, you can contact us through:

Discord: Welshy1454
Discord Server: https://discord.gg/3mAMbKB82p
Tebex Support Tickets: Available through your order page

11. Updates to This Policy

We may update this Privacy Policy at any time. The version displayed on our store is the active version.